Dasha Terms of Use

1. Who we are and how to contact us

• Operator: Shrey Soni, an individual developer, operating under the name Kiwi Agents.
• Location: Shahdol, Madhya Pradesh, India.
• Legal, privacy and grievance contact: privacy@dasha-astro.com.
• Support: support@dasha-astro.com.
• Grievance Officer (Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021; Consumer Protection (E-Commerce) Rules, 2020; Digital Personal Data Protection Act, 2023): Shrey Soni, reachable at the address above.

We are a sole-developer operation. We are not a company with a legal department, a call centre or an astrologer on staff. These Terms are written to be clear about that.

2. Agreement to these Terms

1. By creating an account, ticking the acceptance box, tapping "I agree" (or similar), installing, opening or using the Service, you confirm that you have read, understood and agree to be bound by these Terms, the Privacy Policy, the Astrology & AI Disclaimer and the Refund & Subscription Policy, each of which is incorporated into these Terms by reference.
2. If you do not agree, do not use the Service. There is no other way to use it.
3. We record the consent version you accepted and the time you accepted it (nothing else: no network address, no device details) so that we can prove which version of these Terms applied to you. See the Consent Ledger in the Privacy Policy.
4. Where these Terms and any in-app text differ, these Terms apply. Where these Terms and a mandatory rule of law that protects you differ, that rule of law applies.

3. Eligibility and age

1. You must be at least 18 years old to create an account, buy a subscription or use Samay.
2. If you are between 13 and 17 years old, you may use the Service only where the law of your country permits it and only with the verifiable consent of your parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use. In India, the Digital Personal Data Protection Act, 2023 treats anyone under 18 as a child and requires verifiable parental consent; we do not profile, track, behaviourally monitor or target advertising at children.
3. Nobody under 13 may use the Service in any circumstances. If we learn that a child under 13 has created an account, we will delete it and the associated data.
4. You must be able to form a binding contract under the Indian Contract Act, 1872 (or the equivalent law where you live). If you are not, you may not use the Service.
5. You may not use the Service if you are barred from doing so under the law of any jurisdiction that applies to you, or if you are on a sanctions list described in Section 22.

4. Your account

1. Much of the Service works without an account. Without one, your profiles, charts, chat history and preferences stay in your browser or on your device.
2. An account (sign-in is provided by Firebase Authentication, a Google service) is needed to sync profiles across devices, to let Samay remember facts you tell it, and to buy or restore a subscription.
3. You must give accurate information, keep it up to date and keep your sign-in credentials confidential. You are responsible for everything that happens under your account unless it results from our breach of these Terms.
4. One person, one account. Do not share, sell, lend or transfer an account. Do not create an account for someone else, or impersonate anyone.
5. Tell us at once at privacy@dasha-astro.com if you believe your account has been compromised.
6. You can delete your account yourself at any time from Settings (app) or the Account panel (web). See how account deletion works. Deleting your account does not cancel an app-store subscription; cancel that in the store first.

5. Licence to use the Service

1. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Dasha application on devices you own or control, and to access the website, for your own non-commercial, personal use.
2. The Service is licensed, not sold. We and our licensors keep all rights not expressly granted.
3. Where you obtain the application through the Apple App Store, the additional terms in Section 25 apply. Where you obtain it through Google Play, Section 26 applies. If a store's terms conflict with these Terms, the store's terms prevail for the matters they cover.
4. You may not: copy, modify, adapt, translate or create derivative works of the Service; reverse engineer, decompile, disassemble or otherwise attempt to derive source code, models, prompts or algorithms, except to the extent the law expressly permits this despite this clause; rent, lease, lend, sell, redistribute or sublicense the Service; remove or alter any proprietary notice; or use the Service to build a competing product or to train a machine-learning model.

6. What Dasha is, and what it is not

Please read this section with particular care. It describes the fundamental basis on which the Service is offered.

1. Entertainment, cultural and educational purposes only. Dasha computes Vedic (Jyotish) birth charts, dasha timelines, transits, Panchang, compatibility scores, numerology and related outputs, and offers interpretations of them, including through Samay. All of this is provided solely for entertainment, cultural interest, self-reflection and the study of a traditional belief system. It is not offered as fact, science, prediction or advice.
2. Astrology is not a science. There is no scientifically established mechanism by which the positions of planets determine or predict events in a person's life. Interpretations differ between schools, texts and practitioners. By using the Service you acknowledge that you understand this.
3. Not advice of any kind. Nothing in the Service, whether generated by software, by Samay or written by us, is or should be treated as medical, psychological, psychiatric, mental-health, dietary, legal, tax, accounting, financial, investment, insurance, business, employment, career, educational, relationship, marriage, family-planning, fertility, pregnancy, parenting, real-estate, travel, immigration, safety, security, religious or spiritual advice, or advice of any other kind. Where the Service mentions a subject such as health, money, marriage, children, career, travel or timing, it does so only as a description of what a traditional astrological text or method says about a placement, never as a recommendation about your actual life.
4. Computations and interpretations are different things. Planetary positions, house cusps, dasha dates and similar values are computed deterministically from the birth date, time and place you enter, using the Swiss Ephemeris and stated conventions (sidereal zodiac, Lahiri ayanamsa, mean lunar node, Parashari system). If your input is wrong or imprecise, the output is wrong. Everything built on those numbers, including every reading and every AI answer, is opinion within a belief system, not fact.
5. No guarantee of accuracy, outcomes or timing. We do not warrant that any chart, reading, score, timeline or answer is accurate, complete, current, reliable, appropriate or applicable to you, or that any event, outcome, period, "good time" or "bad time" it mentions will or will not occur.
6. No remedies, no supernatural claims. We do not sell, recommend or endorse gemstones, rituals, pujas, yantras, mantras, donations, fasts or any other "remedy", and we make no claim that anything has a supernatural or metaphysical effect. Any mention of a traditional remedy is descriptive of a text or custom, not a recommendation. Please be cautious of anyone who tells you otherwise for money.
7. No predictions about death, illness or disaster. The Service is designed to refuse questions about lifespan, death, serious illness, accidents, disasters, pregnancy outcomes and similar topics. If it nevertheless says something about such a topic, that content is an error, is not a prediction, and must be disregarded.
8. Not a substitute for professionals. Always consult a qualified, licensed professional (doctor, therapist, lawyer, financial adviser, and so on) for any matter that could affect your health, safety, finances, legal position, relationships or wellbeing, and follow their advice over anything in the Service.

7. Samay and AI-generated content

1. Samay is an artificial-intelligence program. It is not a human being, not an astrologer, not a counsellor, and has no qualifications, experience, intuition, awareness or intent. It generates text statistically from patterns in data. Any impression of personality, empathy, knowledge or confidence is a feature of the language it produces, not evidence of understanding.
2. AI output may be wrong. Text generated by Samay may be inaccurate, incomplete, outdated, misleading, biased, offensive, inconsistent with earlier answers, inconsistent with classical texts, or entirely fabricated (sometimes called "hallucination"), even when it appears detailed, specific or confident. It may misread your chart, mis-state a rule, invent a quotation or cite a text that does not say what it claims.
3. Third-party AI providers. Samay is powered by large language models and related services operated by third parties, currently Groq (GroqCloud), Amazon Web Services (Bedrock) and Google (Gemini API), as described in the Privacy Policy. We do not control how those models behave and cannot guarantee any particular output. We may change providers or models at any time.
4. Your explicit consent. Before your first AI request we ask for your explicit consent to send your birth details, computed chart and messages to those providers. You can withdraw that consent at any time in Settings → AI processing, after which no further AI requests are made.
5. Verify anything important. Do not rely on AI output as a sole source of truth, as factual information or as a substitute for professional advice. If anything an AI answer says matters to you, check it independently with a qualified human.
6. Guardrails are imperfect. We use filters and system instructions to keep Samay on topic and away from harmful subjects. These are not perfect. Do not try to defeat them, and report any harmful output to us.
7. Similar output for others. Because AI output is generated from patterns, other users may receive the same or similar output. Output is not unique to you and we do not claim it is.
8. Feedback. If you rate or comment on an answer, we may use that feedback to improve the Service.

8. No professional relationship; emergencies

1. Using the Service does not create any doctor–patient, therapist–client, lawyer–client, adviser–client, fiduciary, confidential or other professional relationship between you and us, or between you and any AI provider.
2. The Service is not for emergencies. If you or someone else is in danger, is thinking about self-harm or suicide, or needs urgent medical, psychiatric or safety help, stop using the Service and contact local emergency services immediately. In India dial 112 (national emergency number), or 14416 / 1-800-891-4416 (Tele-MANAS, free mental-health support, 24×7). Outside India, contact your local emergency number or crisis line.
3. Samay is designed to point you towards these services if it detects crisis language, but that detection may fail. Never wait for the Service to tell you to get help.

9. Your responsibility for your decisions

1. You alone decide what, if anything, to do with any chart, reading, score, timeline or AI answer. You accept full and sole responsibility for every decision, action or omission you take, and for every consequence, whether or not it was influenced by the Service.
2. You agree not to make, delay, cancel or change any decision about health, medical treatment, medication, pregnancy, mental health, relationships, marriage, divorce, children, education, employment, business, money, investment, gambling, property, legal matters, travel or personal safety on the basis of the Service.
3. To the fullest extent permitted by law, you release us from every claim, demand and damage of every kind arising out of or connected with any decision you make or action you take in reliance on the Service.

10. Your content and birth data

1. You own your input. Birth details, profile names, questions, messages, voice recordings, uploaded files and anything else you submit ("Your Content") remain yours. We claim no ownership.
2. Licence to us. You grant us a worldwide, non-exclusive, royalty-free licence to store, process, transmit, reproduce and display Your Content, and to send it to the processors named in the Privacy Policy, solely to operate, secure, debug and improve the Service for you. This licence ends when you delete the content or your account, except for copies in backups (purged on the schedule in the Privacy Policy) and records the law requires us to keep.
3. Output. As between you and us, you may use the charts, reports and answers generated for you ("Output") for your personal, non-commercial purposes. We do not claim copyright in Output, but we make no representation that Output is original, unique or free of third-party claims, and we may generate identical or similar Output for other users. You may not present Output as professional advice, as our endorsement, or as having any accuracy or authority.
4. Other people's data. Birth data is personal data, and because it is used for astrological interpretation it may reveal religious or philosophical beliefs. If you enter another living person's birth details (for a compatibility reading, for example), you confirm that you have the lawful authority and, where required, that person's consent to do so, and you take full responsibility for it. Do not enter data about a child unless you are that child's parent or legal guardian.
5. Your warranties. You confirm that Your Content is accurate to the best of your knowledge, does not infringe anyone's rights, is not unlawful, and does not contain malicious code.
6. We may remove content that we reasonably believe violates these Terms or the law, without notice.

11. Acceptable use

You agree that you will not, and will not help anyone else to:

• use the Service for any unlawful, fraudulent, harmful, abusive, harassing, threatening, defamatory, obscene or otherwise objectionable purpose;
• use the Service to make, or to justify, any medical, mental-health, legal, financial or safety decision, or to diagnose, treat or advise anyone;
• use the Service to harm, discriminate against, exclude, harass, stalk, judge or make decisions about any person, including in employment, housing, lending, insurance, education, marriage or family matters, on the basis of astrological content;
• enter, upload or process another person's personal data without lawful authority and any consent the law requires, or enter data about a child unless you are the parent or legal guardian;
• share, sell, rent or transfer your account, or use another person's account;
• scrape, crawl, harvest, mirror or bulk-download any part of the Service, or access it by automated means (bots, scripts, headless browsers, API clients) other than the official app and website, or use the Service or its Output to train, fine-tune or evaluate any machine-learning model;
• reverse engineer, decompile, disassemble or attempt to extract source code, prompts, system instructions, models, keys or secrets, or probe, scan or test the vulnerability of the Service without our written permission;
• bypass, disable or interfere with rate limits, usage limits, free-tier limits, safety guardrails, content filters, authentication, entitlement checks or any other security or access-control feature;
• attempt to make Samay produce output that is illegal, that predicts death, illness or disaster, or that the Service is designed to refuse;
• upload malware, or anything that could damage, overload or impair the Service or anyone's device;
• impersonate us, an astrologer, a professional or any other person, or misrepresent your affiliation with anyone;
• resell, commercially exploit or offer the Service or its Output as part of any paid service, consultation or product without our written agreement;
• remove, obscure or alter any notice, disclaimer or attribution in the Service or in Output;
• use the Service in any way that violates the Apple App Store, Google Play or any other applicable third-party terms.

We may investigate suspected violations and may rate-limit, redact, block, suspend or terminate access, delete content, and report to authorities where we believe it necessary.

12. Free features, usage limits and fair use

1. Some features are free. Free features, and the limits that apply to them (for example the number of AI questions, reports or profiles), may be changed, reduced, moved behind a subscription or withdrawn at any time. We will try to give reasonable notice of material changes, but we are not obliged to keep any free feature available.
2. AI features consume third-party computing resources that cost money per request. Paid plans therefore include fair-use limits, which are shown in the app and may be changed on notice. Automated, scripted, bulk or abusive use is not fair use and may lead to throttling, suspension or termination without refund.
3. Rate limits and safety limits apply to every user and every plan.

13. Subscriptions, prices, renewals, cancellation and refunds

The full policy is the Refund & Subscription Policy, which forms part of these Terms. In summary:

1. What you get. Premium unlocks the features described on the paywall at the time you buy. Feature sets may evolve; we will not remove a core paid feature during a period you have already paid for without offering a proportionate refund.
2. Price display. The price, currency, billing period and what is included are shown before you confirm any purchase. In India prices are shown inclusive of applicable GST. Prices may differ between the website and the app stores, and by country.
3. Apple App Store and Google Play purchases auto-renew. Your account will be charged for renewal within 24 hours before the end of the current period at the price shown, unless you cancel at least 24 hours before it ends. Manage or cancel in your App Store or Google Play subscription settings. Cancelling stops the next renewal; access continues to the end of the paid period. We cannot cancel or refund a store purchase for you; only the store can. Refund requests go to Apple or Google under their policies.
4. Website purchases (Razorpay) are one-time prepaid periods. They do not auto-renew and there is nothing to cancel. Access begins when payment is confirmed and ends when the period ends. Refunds are described in the Refund & Subscription Policy.
5. Price changes. A period you have already paid for is never repriced. If a store subscription price increases, the store will notify you and, where the law or the store requires, ask for your consent before the new price applies.
6. No dark patterns. We do not add items to your basket, hide costs, create false urgency, shame you for declining, or make cancellation harder than subscribing. If you think something in our paywall does, tell us and we will fix it.
7. Trials and promotions, if offered, are described where offered and may be limited to one per person.
8. Taxes. You are responsible for any taxes that apply to your purchase that are not collected by us or the store.

14. Intellectual property and feedback

1. The Service, including its software, design, text, graphics, logos, names ("Dasha", "Samay"), interpretive content, prompts and compilations, is owned by us or our licensors and is protected by copyright, trade-mark and other laws of India and other countries. Classical texts referenced by the Service are in the public domain; our selections, translations, summaries and arrangements of them are ours.
2. Astronomical calculations use the Swiss Ephemeris, © Astrodienst AG, used under its licence.
3. If you send us feedback, ideas or suggestions, you grant us a perpetual, irrevocable, royalty-free licence to use them for any purpose without obligation to you.
4. If you believe content in the Service infringes your rights, write to privacy@dasha-astro.com with enough detail for us to identify and assess the content.

15. Third-party services and links

1. The Service depends on third parties: Firebase (sign-in, push notifications), Groq, Amazon Web Services and Google (AI and hosting), Google Maps Platform (geocoding), Apple, Google Play, RevenueCat and Razorpay (payments and entitlements), and Resend (transactional email). Their availability, behaviour and terms are outside our control. Your use of a third-party service may be subject to that party's own terms.
2. The Service may contain links to third-party sites or resources. We do not endorse them and are not responsible for their content, accuracy, availability or practices.

16. Availability, changes to the Service, beta features

1. We aim for the Service to be available, but we do not promise it will be uninterrupted, timely, secure or error-free. Maintenance, outages, provider failures, network issues and events beyond our control can interrupt it.
2. We may change, add to, limit, suspend or discontinue any part of the Service (including models, providers, features, language support and free-tier limits) at any time. We will try to give reasonable notice of material changes that affect paid features.
3. Features marked beta, preview, experimental or similar are provided for evaluation only, may be withdrawn at any time and may be less reliable than the rest of the Service.
4. We are not obliged to provide maintenance, support, updates or new versions, although we usually do. Support is by email only.

17. Suspension and termination

1. By you. You may stop using the Service at any time and delete your account from Settings. Store subscriptions must be cancelled separately in the store.
2. By us. We may suspend or terminate your access, with or without notice, if we reasonably believe you have breached these Terms, created a safety, security or legal risk, engaged in abusive or fraudulent use, or if the law requires it. We may also terminate the Service as a whole on reasonable notice. Where we terminate a paid period for reasons other than your breach, we will refund the unused portion on a pro-rata basis (for store purchases, by asking the store to do so).
3. Effect. On termination your licence ends, you must stop using the application, and we may delete your account data in accordance with the Privacy Policy. Sections that by their nature should survive (including 6 to 10, 14 and 18 to 24) survive termination.

18. Disclaimer of warranties

1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS", WITHOUT WARRANTY, CONDITION OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
2. WITHOUT LIMITING THE ABOVE, WE MAKE NO WARRANTY THAT ANY CHART, READING, SCORE, TIMELINE, REPORT OR AI ANSWER IS ACCURATE, TRUE, RELIABLE, COMPLETE OR SUITABLE FOR ANY PURPOSE, OR THAT ANY EVENT OR OUTCOME IT DESCRIBES WILL OR WILL NOT OCCUR.
3. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
4. Some jurisdictions do not allow the exclusion of certain warranties. Where that is so for you, the exclusions above apply to the maximum extent the law permits, and any warranty that cannot be excluded is limited in duration to 30 days from first use, to the extent the law permits that limitation.
5. Nothing in this section limits rights that the Consumer Protection Act, 2019 or other mandatory law gives you and that cannot be waived by contract.

19. Limitation of liability

1. Exclusion of indirect loss. TO THE FULLEST EXTENT PERMITTED BY LAW, WE (AND OUR LICENSORS, SUPPLIERS AND SERVICE PROVIDERS) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, DATA OR ANTICIPATED SAVINGS, OR FOR ANY EMOTIONAL DISTRESS, RELATIONSHIP, MARRIAGE, FAMILY, HEALTH, CAREER, FINANCIAL OR OTHER LIFE OUTCOME, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, ANY OUTPUT, OR ANY DECISION OR ACTION TAKEN IN RELIANCE ON THEM, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR OTHERWISE, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
2. Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ₹1,000 (INDIAN RUPEES one thousand) AND (B) THE TOTAL AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. Amounts paid to Apple or Google are paid to them, not to us; for the purpose of this cap we will nevertheless treat the net amount we received from them for your subscription as paid to us.
3. Carve-outs required by law. Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; wilful misconduct or gross negligence; breach of any obligation that the law says cannot be limited; or any liability that cannot be excluded or limited under the Consumer Protection Act, 2019, the Digital Personal Data Protection Act, 2023, or other applicable mandatory law. Where the law limits how far liability can be capped, the cap applies to the fullest extent the law allows.
4. Basis of the bargain. You acknowledge that the Service is offered at a low price or free, that it is expressly not advice, and that these limitations are an essential basis on which we can offer it. They apply even if a remedy fails of its essential purpose.
5. Time limit. To the extent permitted by law, any claim must be brought within one (1) year of the event giving rise to it.

20. Indemnity

1. To the extent permitted by law, you agree to defend, indemnify and hold harmless Shrey Soni and Kiwi Agents from and against all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or connected with: (a) your breach of these Terms; (b) Your Content, including any claim that it infringes or violates the rights of another person or was submitted without lawful authority or consent; (c) your violation of any law or of any third party's rights; (d) your misuse of the Service, including use to make decisions about, or to harm, discriminate against or harass, any person; or (e) any dispute between you and another user or third party.
2. This indemnity does not apply to the extent a claim results from our own breach of these Terms, negligence or wilful misconduct, and does not require you to indemnify us for our own liability to you.
3. We will notify you promptly of any claim and may take over its defence at our own cost, in which case you will cooperate reasonably.

21. Governing law, jurisdiction and dispute resolution

1. Governing law. These Terms and any dispute arising out of or in connection with them or the Service are governed by the laws of India, without regard to conflict-of-laws principles.
2. Talk to us first. Before starting any formal proceeding, write to our Grievance Officer (Section 27). Most problems can be fixed quickly. We will acknowledge within 24 hours and aim to resolve within 15 days. If we have not resolved it within 30 days of your first written notice, either party may proceed under this section.
3. Arbitration. Subject to clause 21.5, any dispute, controversy or claim arising out of or relating to these Terms or the Service, including its existence, validity, interpretation, performance, breach or termination, that is arbitrable under Indian law shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 (as amended). The tribunal shall consist of a sole arbitrator appointed by mutual agreement or, failing agreement within 30 days of a written request, by the competent court under Section 11 of that Act. The seat and venue of arbitration shall be Jabalpur, Madhya Pradesh, India. The language shall be English. The arbitrator may conduct proceedings by video-conference and on documents alone where appropriate. The award shall be final and binding. Each party bears its own costs unless the arbitrator directs otherwise.
4. Courts. Subject to the arbitration clause above and to clause 21.5, the courts at Jabalpur, Madhya Pradesh, India shall have exclusive jurisdiction over any matter arising out of these Terms or the Service, including applications under the Arbitration and Conciliation Act, 1996 and interim relief.
5. Consumer carve-out. Nothing in this Section 21 prevents you, if you are a "consumer" under the Consumer Protection Act, 2019, from filing a complaint before the District, State or National Consumer Disputes Redressal Commission having jurisdiction, and nothing requires you to arbitrate a consumer dispute. Consumer disputes are non-arbitrable at your election under Indian law, and we respect that. Likewise, if the mandatory consumer-protection law of the country where you live gives you the right to bring proceedings in your local courts or before a local consumer body, that right is not affected.
6. Small claims and injunctive relief. Either party may bring an individual claim in a small-claims or equivalent court of competent jurisdiction for claims within that court's limit, and either party may seek interim or injunctive relief from a court to protect intellectual property or prevent unauthorised access, without waiving arbitration.
7. No class or representative actions. To the extent permitted by applicable law, you and we agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding, and that the arbitrator may not consolidate more than one person's claims. If this clause is found unenforceable for a particular claim, that claim (and only that claim) must proceed in court rather than arbitration. This clause does not restrict rights that mandatory law gives you, including any right to a class action under the Consumer Protection Act, 2019.
8. Users outside India. We offer the Service from India. If you use it from elsewhere, you do so on your own initiative and are responsible for compliance with local law. Nothing here deprives you of the protection of mandatory provisions of the law of your country of residence.

22. Export controls and sanctions

1. The Service may be subject to export-control and sanctions laws of India, the United States and other countries, because it uses services hosted or provided from those countries. You confirm that you are not located in, and are not a national or resident of, a country or territory subject to comprehensive sanctions, and that you are not listed on any government list of prohibited or restricted parties (including the United Nations Security Council sanctions lists and the U.S. Treasury OFAC Specially Designated Nationals list).
2. You will not use, export, re-export or transfer the Service in violation of any such law.

23. Changes to these Terms

1. We may update these Terms from time to time, for example to reflect new features, providers, laws or store requirements.
2. When we make a material change, we will give notice by updating the effective date and consent version at the top of this page, and by asking you to review and re-accept the new version in the app or on the website before you continue using the Service. Non-material changes (such as corrections, clarifications or formatting) take effect when published.
3. If you do not accept a new version, you must stop using the Service. You may delete your account at any time; a paid period you have already bought remains usable until it ends, and if a material change removes a core paid feature you may ask for a proportionate refund.
4. The version you accepted, and when, is recorded as described in the Privacy Policy so that there is no doubt which terms apply to you.

24. General terms

1. Entire agreement. These Terms, together with the Privacy Policy, Astrology & AI Disclaimer, Refund & Subscription Policy and any in-app terms for a specific feature, are the entire agreement between you and us about the Service and supersede all prior agreements and understandings.
2. Severability. If any provision of these Terms is held invalid, illegal or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will continue in full force.
3. No waiver. Our failure to enforce any right or provision is not a waiver of it.
4. Assignment. You may not assign or transfer these Terms or your account. We may assign these Terms, without notice, to a successor operator of the Service (for example if the Service is transferred to a company we form); your rights are unaffected.
5. Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including provider outages, internet failures, government action, natural disaster, epidemic, war or civil unrest.
6. Relationship. Nothing creates a partnership, joint venture, agency, employment or franchise relationship between you and us.
7. Electronic communications. You agree that we may send you notices, including legal notices, by email to your account address or by posting in the Service, and that electronic acceptance of these Terms satisfies any legal requirement that an agreement be in writing and signed (Information Technology Act, 2000, Sections 4, 5 and 10A).
8. Language. These Terms are written in English. Any translation (for example into Hindi) is for convenience only; the English version governs.
9. Interpretation. Headings are for convenience. "Including" means "including without limitation". Nothing is to be construed against us merely because we drafted it.
10. Survival. Provisions that by their nature should survive termination do so.

25. Additional terms for the Apple App Store (iOS)

If you obtained the application through the Apple App Store, the following terms, which implement Apple's minimum terms for a developer end-user licence agreement, apply in addition to the rest of these Terms and prevail over them in the event of conflict. "Apple" means Apple Inc. and its subsidiaries.

1. Acknowledgement. These Terms are concluded between you and Shrey Soni (Kiwi Agents) only, and not with Apple. We, not Apple, are solely responsible for the application and its content. To the extent these Terms provide for usage rules that are less restrictive than or conflict with the Usage Rules in the Apple Media Services Terms and Conditions, the Apple Usage Rules govern.
2. Scope of licence. The licence granted to you is limited to a non-transferable licence to use the application on any Apple-branded products that you own or control and as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
3. Maintenance and support. We are solely responsible for providing any maintenance and support services for the application, as specified in these Terms or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the application.
4. Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
5. Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the application or your possession and/or use of it, including: (i) product-liability claims; (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation, including in connection with the application's use of the HealthKit and HomeKit frameworks (which it does not use).
6. Intellectual property rights. In the event of any third-party claim that the application or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such claim.
7. Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Developer name and address. Shrey Soni (Kiwi Agents), Shahdol, Madhya Pradesh, India. Email: support@dasha-astro.com. Direct any questions, complaints or claims about the application to this address.
9. Third-party terms of agreement. You must comply with applicable third-party terms of agreement when using the application (for example, your wireless data service agreement).
10. Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
11. Subscriptions. Auto-renewable subscriptions bought in the iOS app are billed to your Apple ID. Payment is charged at confirmation of purchase. The subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the end of the current period at the price shown. You can manage and cancel subscriptions in your Apple ID Account Settings after purchase. Any unused portion of a free-trial period, if offered, is forfeited when you purchase a subscription.

26. Additional terms for Google Play (Android)

1. If you obtained the application through Google Play, your download and any in-app purchase are also subject to the Google Play Terms of Service and Google's applicable policies. Google is not a party to these Terms and is not responsible for the application, its content, maintenance or support, which are our sole responsibility.
2. Google Play subscriptions auto-renew unless cancelled in Google Play → Payments & subscriptions at least 24 hours before the renewal. Cancellation stops future renewals; access continues to the end of the paid period.
3. Google Play's own refund policy applies to purchases made there, including any refund window that Google offers after purchase; we may honour additional refunds as described in the Refund & Subscription Policy.

27. Grievance Officer, complaints and prohibited content notice

1. In accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, our Grievance Officer is:
   Shrey Soni, Kiwi Agents, Shahdol, Madhya Pradesh, India.
   Email: privacy@dasha-astro.com.
2. We will acknowledge your complaint within 24 hours of receipt and aim to resolve it within 15 days, and in any event within the time the applicable rule requires (15 days under the IT Rules, 2021; one month under the E-Commerce Rules, 2020). Please include your account email (write from it if possible), what happened, when, and what you would like us to do.
3. If you are not satisfied with our response to a personal-data complaint, you may approach the Data Protection Board of India. Consumer complaints may be taken to the appropriate Consumer Commission. Complaints about a store purchase may also be raised with Apple or Google.
4. Prohibited content notice (IT Rules, 2021, Rule 3(1)(b)). You must not host, display, upload, modify, publish, transmit, store, update or share through the Service any information that belongs to another person and to which you have no right; is obscene, pornographic, paedophilic, invasive of another's privacy (including bodily privacy), insulting or harassing on the basis of gender, racially or ethnically objectionable, or promotes enmity or money-laundering or gambling; is harmful to children; infringes any patent, trade mark, copyright or other proprietary right; deceives or misleads about the origin of a message or knowingly communicates misinformation; impersonates another person; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order; contains software viruses or malicious code; or violates any law in force. We may remove such content and disable access on receipt of a valid complaint or order.

28. Your acknowledgements at sign-up

When you accept these Terms in the app or on the website, you make the following specific acknowledgements. They are listed here so that they are never in doubt:

• I understand that Dasha and Samay are for entertainment, cultural and educational purposes only, and are not advice of any kind.
• I understand that Samay is an AI program, not a person or an astrologer, and that its answers may be wrong, invented or inappropriate.
• I understand that nothing in the Service predicts the future or guarantees any outcome or timing.
• I am at least 18 years old, or I am 13 to 17 and my parent or guardian has consented and accepts these Terms for me.
• Every interpretation and every decision is mine alone; I will consult a qualified professional for anything that matters.
• I have read the Privacy Policy and understand that my birth data and messages are processed by the listed processors, including AI providers in the USA, and that I can withdraw AI consent and delete my account at any time.
• I will not enter another person's data without authority and consent, and will not use the Service to harm, judge or discriminate against anyone.

29. Contact

Legal, privacy and grievance: privacy@dasha-astro.com · Support: support@dasha-astro.com · Operator: Shrey Soni (Kiwi Agents), Shahdol, Madhya Pradesh, India.

Version 2026-09-13a · Effective 2026-09-13